Support Plans
Choose the configuration that fits your workload and compare the main strengths of each plan.
Use the overview below to narrow down the right balance of performance, protection, control and upgrade path for your project.
Support Plus
A good fit for customers who want higher-priority handling, faster guidance and more confidence during day-to-day service management.
Higher Priority
Access to info about - new updates
Support Premium
Built for customers who need maximum priority, faster incident handling and a stronger escalation path for important services.
Maximum Priority
Access to info about - new updates
We'll try to offer first response in 30 minutes
Frequently asked questions
How do I choose the right plan for my project?
Start with the workload, expected traffic, protection requirements and the level of technical control you need over the service.
Can I upgrade later if the project grows?
Yes. For most services, upgrading is the right move once the project needs more resources, more flexibility or stronger protection.
What if I need help choosing the right setup?
Contact the ESAGAMES team and we can point you toward the right service for your game server, website, application or private infrastructure.
